Our L&M School

Leadership & Management Programs Overview

Becoming a Manager I:

Program Code: LME003-1

Duration:  3 Days

Level: Beginner

Method: Face-to-face

Program Description: Becoming a manager is an important step in your career. As a manager, you will be directly responsible for managing a team with the responsibility of achieving personal and collective business goals.

Taking account of the human dimension on a daily basis, delegating tasks to team members as well as motivating and communicating with your team members are the challenges that new managers face. So this program will help you to overcome those challenges and effectively lead your team.

 

Becoming a Manager II: 

Program Code: LME003-2

Duration:  3 Days

Level: Intermediate  

Method: Face-to-face 

Program Description:

Becoming a manager is an important step in your career. Being directly responsible for managing a team, having responsibility for individual and collective goals and taking account of the human dimension on a daily basis are among the challenges that this program will help you overcome.

 

 

Becoming Resilient in Changing Environment: 

Program Code: LMS-DL-SA001-1

Duration: 30 minutes

Level: Beginner

Method: Digital

Program Description: The ever-changing and dynamic global and local environment requires a unique ability to cope up with it. Ethio Telecom operates in one of the most dynamic global environments.
Such dynamism and change (which affect the company in both ways) need resilience from all management and the whole Ethio Telecom family. Thus, this training program focuses on how we can be resilient in such changing environment.

 

Communication With Positive Impact: 

Program Code: LMT001-0

Duration: 4 Days

Level: Advanced

Method: Face-to-face

Program Description: Communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organization. When Communication is effective, it leaves all parties involved satisfied and feeling accomplished.

This program enables you to explore your talents as a communicator and to review the communication basics, including the actions and attitudes that are key to getting across, with all your conviction, the messages you want to convey. 

Conducting Successful Meetings:

Program Code: LMT-DL-SA008-0

Duration:  30 Min

Level: Intermediate 

Method: Micro-Learning/ Digital 

Program Description: Meetings are vital for management and communication. They enable people to plan activities, exchange information and make decisions together. They are also key moments to develop team dynamics.

This program will provide you with the practical tools to hold effective and fruitful meetings.

Cultivating Collaborative Culture:

Program Code: LMS-DL-SA002-0

Duration:  30 Minutes

Level: Beginner

Method: Digital

Program Description: Collaboration is all the rage these days, and for good reason. Most simply, collaboration allows companies to benefit from increased engagement, productivity and stronger results. That is why collaboration these days is taking as competitive advantage in the turbulent and dynamic environment.

Thus, the aim of the program is to understand the power of collaboration and equip with ways of cultivating it in Ethio telecom.

Digital Learning design and development:

Program Code: NA

Duration:  3 Days

Level: Intermediate 

Method: Face to Face  

Program Description:

Digital training programs are more relevant now than ever before which allow the largest possible audience to attend

Digital Learning Design and Development training program enables trainees to have broad exposure to principles and applications of digital training design and development.

Hence, this training will improve trainees’ skills in the design and development of variety of digital learning contents.

 

Developing Emotional intelligence (DEI):

Program Code: LMT013-0

Duration:  1 Day

Level: Advanced  

Method: Face to Face  

Program Description:

Emotional intelligence is the ability to identify and regulate one’s emotions and understand the emotions of others. A high EI helps managers to build relationships with stakeholders, reduce stress, defuse conflict and improve work productivity.

This program will provide you with the practical tools that will help you improve your level of  emotional intelligence.

 

Ethical Management in the workplace:

Program Code: NA

Duration:  20 Min

Level: Beginner

Method: Micro _Digital 

Program Description: Employees who are ethically positive, honest, hardworking, and driven by principles of fairness and decency in the workplace, increase the overall morale and enhance the performance of an organization. The role of managers in creating an ethical environment is indispensable. To be an effective, ethical leaders, managers must learn how to spot ethical issues in their organization.

Thus, the aim of this program is to play a key role in building ethical team as a manager so that they could behave in an ethical manner.

 

Fostering Innovation:

Program Code: LMS009-0

Duration:  2 Days

Level: Advanced

Method: Face-to-face

Program Description: Ethio telecom’s strategic objectives are bold. They require reaching unexplored boundaries and solving complex problems with creative innovations. This can be best achieved by mobilizing individual as well as collective intelligence. Discover how to balance a management model of control and efficiency with adaptability and creativity that drive business success.

Developing a Customer-Centric Culture:

Program Code: LMS001-0

Duration:  2 Days

Level: Advanced

Method: Face-to-face

Program Description: Every successful company is customer centric. Also, at ethio telecom, the customer defines our success or failure, constantly challenging us to innovate and to bring relevant value to the services we provide.  This program enhances at all management levels a common understanding and insights of customer experience, and how to mobilize frontline and back-office efforts towards it.

Giving CONSTRUCTIVE feedback for better results :

Program Code: LME00

Duration:  60 Min

Level: Intermediate 

Method: Micro-Learning/ Digital 

Program Description: Most employees want to do a good job and many are unaware of the impact of their behavior on their job performance, for good or bad. Feedback from their managers can help them identify what they are doing well and build on those skills, correct problems, and develop new abilities that improve their performance in the organization they work.

Thus, the aim of this program is embracing techniques of providing the necessary feedback people need to build on their strengths and to shore up weaknesses.

 

Personal Development 

Program Code: LME00

Duration:  15 Min

Level: Beginner

Method: Micro-Learning/ Digital 

Program Description: The success of companies depends on their manpower that has the capability to accomplish company objectives. Hence, employees need to improve themselves and keep up with the times.

Ethio telecom needs personally developed manpower that understands the realities of the business context in a competitive environment. This will help us to achieve our strategic ambition. This training enables you to understand personal development and ways to improve.

 

Effective report WRITING and Presentation:

Program Code: : LMT012-0

Duration:  1 Day 

Level: Intermediate 

Method: Face to Face   

Program Description:

  • Reporting is essential to monitor business performance over any period. It enables us to make better business decisions, project future results and drive improvements.
  • This program enables you to understand the importance of a report and gives you a great lesson on how to write it effectively and present it to the desired audience.

Embracing Our Shared Leadership Culture:

Program Code: LME002-0

Duration: 2 Days

Level: Beginner

Method: Face-to-face 

Program Description: Every successful company is built around a clear and shared sense of direction and purpose and a preferred way of working together. Ethio telecom has a leadership model related to its strategic themes. This program is to light up the intrinsic energy of behaving together around the shared leadership model.  

Empower Yourself and Your Team:

Program Code: LMS006-0

Duration:  2 Days

Level:  Advanced

Method: Face-to-face

Program Description: Ethio telecom’s strategic themes require commitment, ownership, and initiative-taking, from all employees. Engaged & autonomous teams are energized to add value and become innovative so as to maximize customer satisfaction.  This program will help you to develop leadership behaviors that enhance people’s empowerment and performance.

Engaging People in Moving Forward:

Program Code: LMS002-0

Duration:  2 Days

Level:  Advanced

Method: Face-to-face

Program Description: Ethio telecom’s strategic themes and GTP milestones will require an ambitious transformation in a complex and uncertain environment. It can only be developed through individual motivation and collective mobilization. This program focuses on your role as a leader and aims to understand change, at an individual and group level, and lead change through executive communication, energize inner drivers and empower in the development of their new activity.

Enhancing Our Strategic Execution Culture :

Program Code: LMS012-0

Duration:  1 Day

Level: Advanced 

Method: Face-to-face 

Program Description: A brilliant strategy, powerful product, or breakthrough technology can put you on the competitive map, but only solid effective execution is a critical differentiator for competitive advantage. In a disrupted environment it can be a fatal error driving unwanted costs, lost opportunities and, ultimately, failure to execute. Managers may have a well-planned road map for success. Yet few actually reach their destination.
This program will help management members to develop the execution capacity of Ethio telecom community to achieve maximum performance.

KPI development and alignment: 

Program Code: na

Duration: 2 Days

Level: Advance 

Method: Face-to-face 

Program Description:

The road to success depends on how well a company is informed about its business. Effective measures are a means of telling a complete story about what has been done in the first place, how well you improved it, and what the new environment looks like after the improvement. Having measures and key indicators will help management focus on the key strategies that matter most and enable them to provide feedback for continuous improvement.
This program will give you the key tools and techniques for performance measurement development and alignment.

 

Manager as a Coach:

Program Code: LMS004-0

Duration:  2 Days

Level: Advanced

Method: Face-to-face

Program Description: In order to succeed in its ambition, ethio telecom must attract, develop, retain and reward the best pool of talent in Ethiopia and beyond. When a person can express and develop inner talents, he/she contributes more strongly to collective performance. This program will help you develop the potential of your team members, maximizing their performance and engagement.

Managing Conflicts in the workplace:

Program Code: LMT005-0

Duration:  1:20 Hours

Level: Advanced

Method: Digital 

Program Description: Our differences define our uniqueness –culture, gender, beliefs, values and our behaviors. People have different points of view that can escalate to conflict. How you handle that conflict determines whether it works to the team’s advantage or contributes to its demise.

This program will help you to understand how conflict can be positive and will provide you with tools and techniques to effectively deal with conflict situations.

Managing the Ethio telecom Way:

Program Code: LME001-0

Duration:  2 Days

Level: Intermediate 

Method: Face-to-face 

Program Description: Ethio telecom has a distinctive strategy and culture. This is translated into operational performance and results by a unique leadership and management style. Discover what is the leadership and management style that will help ethio telecom achieve its vision, and how it can connect with your strengths.

Mastering Your Strategic Management Skill (MY-SMS): 

Program Code: LMT011-0

Duration: 3 Days

Level: Advanced

Method: Face-to-face 

Program Description: Strategic planning is the most important things you can do to be more efficient and more successful in your job. Ethio Telecom is trying to successfully meet its strategic ambition by introducing BSC as strategic planning and performance management framework. But this framework highly demands alignment between corporate strategy with functional strategy and intends to bring all stakeholders on the same page. This program more focuses on how to apply BSC as Strategic planning and performance management framework to achieve Ethio telecom strategic ambitions.

 

Negotiation FOR SUCCESS:

Program Code: : LMT0-0

Duration:  1 Day 

Level: Intermediate 

Method: Face to Face   

Program Description: In today’s competitive business environment effective negotiation is often the largest contributor to the success of a given company. Learning negotiation skills helps you to get what you want while also building better relationships with employees, business partners, suppliers and stakeholders. This program will provide you with the practical tools to enhance and practice effective Negotiation in difference circumstances.

Problem Solving techniques: 

Program Code: LMS013-0

Duration: 1 Day

Level: NA

Method: Face-to-face 

Program Description:

Customer demands and technology are highly growing in number and in complexity. Competition is on the horizon. Today’s business requires critical thinking skills and reaching unexplored boundaries and solving complex problems creatively.

This program is to let the management learn a set of tools and practices that enable them to analyze, structure and solve and make informed decisions on daily business issues.

 

Supervisory Tools to Achieve Real Success I:

Program Code: LME004-1

Duration:  2 Days

Level: Intermediate

Program Description: As a supervisor you are responsible for your results and those of your team, having to maintain your technical expertise while demonstrating the right type of supervisory leadership. This program will equip you with the interpersonal skills and tools to help you meet your challenges as a supervisor with increased confidence and impact

Supervisory Tools to Achieve Real Success II :

Program Code: LME004-2

Duration:  2 Days

Level: Intermediate

Method: Face-to-face

Program Description: As a supervisor, you are responsible for your results and your team, having to maintain your technical expertise while demonstrating the right type of supervisory leadership. This program will equip you with the interpersonal skills and tools to help you meet your challenges as a supervisor with increased confidence and impact.

We will continue launching new additional programs!

27 programs